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Welcome to Galson Laboratories!
You may be confused as to why you went to the Parker Services website and ended up here. Parker Services has decided to discontinue its industrial hygiene laboratory operations and Parker Services picked Galson Laboratories as their recommended laboratory for its clients moving forward.
No one likes surprises and this is probably one so we're ready to do whatever it takes to make your transition a smooth one.
Getting started will be easy and you have options:
- Call Galson Client Services at 888-432-5227 to get your account set up and make sure all of your questions and concerns are addressed.
- Click on the “IH Live Online Chat” button and we’ll set up your account and you can ask us any questions.
Galson has been in business for 38 years and taking care of clients is what we do best.
We have listed some frequently asked questions to assist you. You’re welcome to skip the listed questions and just call or click to chat. We’ll put you at ease in no time!
How do I get set up?
When you contact a client service representative we will get you set up with an account in just a few minutes. We’ll ask you for contact, address and billing information, and you can get your monitoring questions answered and order media immediately or whenever you're ready. You can also get set up online by clicking on the ‘IH Live Online Chat’ button on this page.
Who will my main contact be?
Pam Weaver, Client Services Manager, will be the main contact for your account. We have six other knowledgeable and friendly client service representatives available to assist you also.
How can I contact Galson?
You can call toll-free 888-432-5227 or click on ‘IH Live Online Chat’ to chat live with a representative.
What are Galson’s business hours and what if I have an emergency or need immediate attention?
Our phones are answered 7:30 am to 8:00 pm eastern time and we have a 24/7/365 emergency number answered by a client service representative – (315) 569-9027 for any emergency you may face.
How do I order media?
We have essentially duplicated the media ordering schedule that was provided to you by Parker Services for your ease of ordering. You can order media by calling 888-432-5227 or click the Related Link above. Most of our media is provided free of charge to you and we ship it free if it's shipped by ground service. We can ship to you overnight also.
What else can I order?
Besides media, we provide IH instrument rental, detector tubes and we have the FreePumpLoan™ program to assist you in sampling.
What is Galson’s mailing address and where do I ship my samples?
Ship your samples to:
Galson Laboratories Sample Custody
6601 Kirkville Road
East Syracuse, NY 13057
Where do I send my payment?
Galson Laboratories
P.O. Box 8000
Dept 684
Buffalo, NY 14267
What are Galson’s payment terms?
Payment terms are net 30 days. We accept major credit cards or purchase orders.
Where can I get information on sampling methods and costs?
Sampling methods and costs are available on-line in our Sampling and Analysis Guide.
Where can I get information on Galson’s Policies?
You can find our policies here and on our website.
Does Galson require a special Chain of Custody form?
No, you may use your own chain of custody form, but we have forms available that are sent with media orders and are online.
What resources does Galson provide that can help me with my sampling event? |
