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We recently welcomed Christine Reed as a client service representative to our Irvine, CA office.
Our client service representatives are entirely responsible for client responsiveness. They consult with clients regarding routine and appropriate analytical methods, sampling media, and sampling techniques, in addition to reviewing work orders, generating price quotations, and managing all accounts.
“Christine brings tons of expertise and a passion to help our clients. We’re very thrilled to have her on our team,” said Pam Weaver, SGS Galson Client Services Manager.
Reed is a Certified Hazard Control Manager (CHCM) and has b...
By Nicole Tormey
Mold sampling may see an increase in California due to a new law adding conditions to the definition of substandard housing. Senate Bill No. 655, which amends Sections 17920 and 17920.3 of the Health and Safety Code, adds mold as part of enforceable substandard conditions in California housing law.
Mold is now defined as “microscopic organisms or fungi that can grow in damp cond...
SGS Galson Laboratories, a world leader in industrial hygiene analysis and monitoring solutions, recently expanded its client service offerings, making its online IH Live Chat function available from phones and tablets.
Easily accessible via mobile.galsonlabs.com, the service is an updated version of the popular IH Live Chat, optimized for mobile devices. It is an intuitive and convenient way for clients to place media orders and receive instant help on the go from client service representatives.
Pam Weaver, SGS Galson Client Service Manager,said, “With the IH Live Chat for phones and tablets, our ...
SGS Galson Laboratories, a world leader in industrial hygiene analysis and monitoring solutions and co-sponsor of the 2015 American Industrial Hygiene Conference & Exposition (AIHce), will feature its Personal Exposure VestTM (PEV), and other groundbreaking programs at Booth # 809, May 30-June 4 in Salt Lake City, UT. Galson will also deliver a number of presentations during the conference.
Galson joined SGS, the world's leading inspection, verification, testing and certification company, in 2014, and for the first time, at this year’...
SGS Galson Wins Client Service Award for 12 Consecutive Months
East Syracuse, N.Y., April 7, 2015 –Recently presented with the LiveHelpNow Challenge award for March 2015,SGS Galson Laboratories, a world leader in industrial hygiene analysis and monitoring solutions, has now been recognized for the high quality of its client service for the twelfth consecutive month.
The LiveHelpNow Challenge is a monthly ranking that measures the top 100 companies providing exceptional client service. A company’s score is calculated using multiple metrics, including client survey results, resolu...